Central Bank launches Sanadak financial and insurance ombudsman — all UAE financial institutions and insurers
The Central Bank of the UAE (CBUAE) has established Sanadak, the first independent ombudsman scheme for financial services and insurance complaints in the UAE. The scheme applies to all licensed banks, financial institutions, and insurance companies operating in the UAE.
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- Financial services · UAE
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Sanadak provides an independent dispute resolution mechanism outside the traditional regulatory complaint process. The ombudsman will handle complaints from retail customers and small businesses regarding banking, insurance, and other financial services. This initiative strengthens consumer protection and provides a free, accessible channel for complaint resolution.
Source
Source: Central Bank of UAE — official 7 Mar 2024 Read the original ↗ More from Central Bank of UAE →
Quick answers
Who issued this?
Central Bank of UAE (UAE).
When was it announced?
7 Mar 2024.
Where can I read the original?
Read the original at Central Bank of UAE: https://www.centralbank.ae/en/news-and-publications/news-and-insights/press-release/launch-of-sanadak-the-first-financial-insurance-ombudsman-in-the-uae/
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