Central Bank suspends Islamic window customer onboarding for six months — unnamed bank — effective immediately
The Central Bank of the UAE (CBUAE) has suspended a bank's Islamic window from accepting new customers for six months and imposed a financial sanction for compliance failures. The suspension affects the bank's Islamic finance operations and any customers seeking to open accounts through that channel.
The analysis — automated & source-checked
- Applies to
- Financial services · UAE
- What to do
- If you operate the affected bank's Islamic window: cease all new customer onboarding immediately. If you are a prospective customer seeking Islamic banking services: contact the bank to confirm whether your account opening can proceed through conventional channels or switch to another CBUAE-regulated Islamic bank.
The CBUAE took enforcement action against a bank's Islamic window operations due to regulatory non-compliance. The dual sanction—suspension of new customer onboarding plus a financial penalty—signals serious breaches in the bank's Islamic finance governance or customer due diligence procedures. Existing customers in the Islamic window are not affected; the restriction applies only to new account openings.
Source
“The Central Bank of the UAE (CBUAE) has suspended a bank's Islamic window from accepting new customers for six months and imposed a financial sanction for compliance failures.”
— Central Bank of UAE, 25 Jun 2025
Source: Central Bank of UAE — official 25 Jun 2025 Read the original ↗ More from Central Bank of UAE →
Quick answers
What do I need to do?
If you operate the affected bank's Islamic window: cease all new customer onboarding immediately. If you are a prospective customer seeking Islamic banking services: contact the bank to confirm whether your account opening can proceed through conventional channels or switch to another CBUAE-regulated Islamic bank.
Who issued this?
Central Bank of UAE (UAE).
When was it announced?
25 Jun 2025.
Where can I read the original?
Read the original at Central Bank of UAE: https://www.centralbank.ae/en/news-and-publications/news-and-insights/press-release/cbuae-suspends-the-onboarding-of-new-customers-in-the-islamic-window-of-a-bank-for-six-months-and-imposes-a-financial-sanction/
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