Dubai Customs offers instalment plan and 80% fine reduction for eligible businesses

Dubai Customs has introduced temporary measures allowing businesses to pay eligible customs duties in instalments and secure an 80 per cent reduction in qualifying customs fines, as part of the Dubai government's economic support package aimed at easing trade and supporting businesses.

Under Customs Notice No. 14/2026, importers may apply to pay eligible customs duties in instalments for import declarations issued between 1 March and 30 July 2026. The scheme is available to customers using a credit account and requires prior approval from Dubai Customs. Applications must be submitted to Dubai Customs' Finance Department via the designated email address or in person at the authority's headquarters in Port Rashid. The deadline for applications is 30 September 2026, while approved repayment plans must be completed within one year from the date of approval.

Separately, Customs Notice No. 15/2026 grants a temporary 80 per cent reduction in eligible customs fines issued before 28 February 2026. The reduction applies solely to financial penalties and does not cover customs duties, service charges, administrative fees or any other outstanding amounts. The deadline for submitting applications for the fine reduction scheme is 31 December 2026. Approval of the reduction is contingent upon payment of the remaining 20 per cent of the fine after the discount. In exceptional cases, this balance may be paid in instalments, provided full payment is completed by 30 June 2027.